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BluSmart: Not so Blue, not so Smart

Jaswant Kaur Jaswant Kaur
28 Apr 2025

Amidst the multiple cab booking apps, one quietly stood out for offering a refreshingly different experience; it is none other than the BluSmart app. It certainly had an edge. With a fleet of brand-new electric vehicles and trained and disciplined drivers who arrived minutes before the booked slot, it provided a unique experience compared to other cab providers. So much so that I started booking the cab a day before as soon as the slots opened so that I don't have to go through multiple cancellations, long wait times, etc.
However, the experience was short-lived. It appeared the number of EV vehicles deployed by the company was way less, at least in the area I live in. I could hardly find a slot for myself after August last year. Despite speaking to customer care, following their advice on reinstalling the app, etc., I could not find any way to book a cab. Eventually, the app, once a regular on my phone's home screen, was relegated to the app graveyard—abandoned like a trusted pair of shoes that suddenly stopped fitting.
Little did I know that the company was going through a turbulent time. BluSmart's decline was not technological nor operational. It was betrayal—planned, deliberate, and executed with surgical precision. The app wasn't simply a victim of poor business strategy. It was collateral damage in what has now emerged as one of the most brazen financial frauds in India's startup ecosystem.
Since August last year, I might have stopped using the app, but I learned it was not entirely out of service, though it was gasping for breath. Yet, there was hope that someone may come, acting as a messiah, saving the app from being drowned in the plethora of otherwise existing apps.
Well, that was not to be. According to a report published in a leading daily newspaper, the Blusmart app has finally stopped offering services.
The app was perhaps designed to be shut down in a couple of years when it paid the most to its founders. It all began when two brothers thought of building mansions and villas, ringing a death knell for the app.
In what is termed one of the biggest financial frauds in the startup ecosystem, the Jaggi brothers rotated Rs. 262 crore—loaned by the government for purchasing 1700 electric cars—for personal use and related-party transactions.
When people were struggling to get a gush of oxygen during the onset of the COVID-19 pandemic, the Jaggi brothers were busy making a plan, not for the strategic growth of the entities they owned but for their personal wealth at the cost of public funds.

Gensol, a listed company, decided to purchase 6,400 electric vehicles (EVs) for Rs 830 crore and lease them to BluSmart, a related-party entity. Of the total amount, 80 per cent came as loans from the Indian Renewable Energy Development Agency (IREDA) and the Power Finance Corporation (PFC) between 2021-22 and 2023-24, with the remaining being the company's contribution.
Against the plan, the company bought only 4704 vehicles, spending Rs. 568 crore out of the sanctioned loan. The matter came to light when investors raised complaints, and rating agencies CARE and ICRA downgraded their ratings due to delays in servicing debt obligations.
Through a complex web of different companies, the money was rotated through the banking channels to buy a sprawling Camellias apartment worth Rs 50 crores on behalf of their mother. Another tranche of Rs 40 crores was rotated through different entities to a company, whose 99 per cent shareholding was held by one of the employees of the Gensol group. Apart from the apartment, all the money was used to buy a golf set, foreign currency, jewellery, and other personal items.
During the investigation, the Jaggi Brothers produced fabricated papers from IREDA and PFC to conceal a loan default in front of SEBI, assuming that they would not be caught. SEBI has banned Gensol and its promoters, the Jaggi Brothers, from the securities market.
Unfortunately, this is not the first time public funds have been used for personal use. Be it Nirav Modi or Vijay Mallya, we have come across several such cases where powerful founders and promoters have exploited legal paraphernalia to their advantage by making fun of the stringent corporate governance rules and regulations.
That such a mechanism could thrive undetected for so long raises troubling questions about the efficacy of India's financial monitoring and corporate regulatory frameworks despite layered transactions being a common methodology for fraudulent transactions for many years.
For some, blaming the Jaggi brothers and moving on might be easy. But doing so would be missing the forest for the trees. Their case is not an anomaly; it is symptomatic of a deeper malaise in India's corporate and financial landscape. It raises several questions, such as where the gatekeepers were. What were the auditors doing? How did financial institutions process such transactions without raising red flags? And, perhaps, most disturbingly, what kind of internal checks allowed this laundering to pass off as routine business activity?
While the Ministry of Corporate Affairs has struck off thousands of inactive firms over the years, the ease with which new entities can be floated and operated, merely for rotation of funds, without substantial scrutiny remains a significant loophole. If financial institutions and professionals, including chartered accountants and company secretaries, were involved or turned a blind eye to the irregularities, then the issue is no longer just about governance failure. It is also worth noting that the Jaggi brothers are not the first high-profile figures to be embroiled in such a scandal.

The Singh brothers' saga, involving misuse of funds in Fortis Healthcare and Religare Enterprises, is still fresh in public memory. Their legal troubles and the subsequent corporate free-fall revealed how influential individuals could exploit boardroom power, manipulate corporate structures, and hollow out reputed companies.

Going further back, the AgustaWestland scam showed how a sophisticated blend of corporate strategy and political connections could be used to defraud the public purse. In each case, the problem was never a lack of rules but a lack of will and integrity in enforcing them.
At a time when India seeks to attract global investment and project itself as a transparent business destination, such incidents chip away at investor confidence. International investors are already wary of opaque structures and unpredictable regulatory enforcement. Scandals like these reinforce the worst fears and make capital flow contingent not on business potential but on political risk assessment.
If this moment is not seized for introspection and reform, it will only embolden others to repeat such behaviour with greater impunity. Regulators must urgently revisit their oversight frameworks. The ED and Income Tax authorities can only act when wrongdoing becomes visible; the key is to prevent such wrongdoing from occurring in the first place.
What India needs is a renaissance in corporate ethics. Governance is not just about compliance; it is about stewardship. Boards need to take responsibility not only for results but also for processes. Independent directors must be empowered—and encouraged—to question, dissent, and raise concerns. Auditors must know that lapses have consequences, and those found to be complicit should face the full force of legal and professional penalties.

Time and again, it has been whistleblowers—often junior employees or external auditors—who have raised the alarm on irregularities. Yet the system has done little to protect them. In a business environment where fear of retaliation outweighs the incentive to speak up, silence often becomes the default. Protecting whistleblowers through legal safeguards and anonymous reporting mechanisms is central to building a transparent business environment.

The Jaggi brothers' case is not just about one family's misdeeds; it is a moment of reckoning for corporate India.
Today, the app sits silent on my phone—a reminder of a service that once worked and the trust that once existed. BluSmart could have been a success story. Instead, it's become another cautionary tale of what happens when innovation is sabotaged by greed and betrayal.

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